Posts

Understand the Hotel Industry’s Biggest Challenges and Their Solutions

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  The hotel industry, which has always been dynamic. But nowadays, it’s become more complex, competitive and changing more quickly than ever before. In this industry, there are various challenges from increasing operational costs to changing guest expectations and tech, which can feel overwhelming to solve. But it can be resolved with agility, innovation and smart strategies. Because every challenge comes with a new opportunity, if you have an idea how to solve it. Now we will explore the biggest challenges that are facing the hotel industry, with solutions that can turn tension into performance. Meeting Guest Expectations and Personalisation - Simply, a hotel's look is not enough; it needs more than that. While image, offering comfort, appointment and peace are important. But modern guests want to meet their expectations and have personalised experiences from the hotel. To provide true personalisation and experiences, effective data management is required that can capture, inter...

How AI Is Reshaping Hotel Booking Behaviour in 2026

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This generation is trusting of AI before making bookings; everyone will think about how and why. As we are observing that our world is moving forward with technology, which has become a huge player in our lives and day-to-day activities and consciously or unconsciously. Booking a hotel doesn’t feel like scrolling through a complicated spreadsheet of rooms, prices and photos. Instead of feeling more like having a conversation. Now, travellers are not just searching for bookings; they are being guided, suggested and sometimes feel surprised by AI that understands what they want and often before they do. AI is not just optimise hotel booking. It has fundamentally changed how people decide where to stay. AI has become mainstream for travellers to plan travel, with 80 percent out of 100 travellers now wanting AI assistance while booking a journey. If we observe, the growth of AI has increased 4x since last year. 44% Travellers want AI for financial protection, price monitoring and alerts, ...

Why Top Hotels Need Channel Managers and Why You Should Too?

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Don’t you need there to be one single place where you could manage all your online bookings without the constant stress and mental overload? For most hoteliers, managing online reservations is one of the toughest challenges in daily operations, especially when bookings are coming in from multiple OTAs, metasearch engines and own brand website. Keeping everything aligned manually is not just exhausting, it’s risky. The hospitality business doesn’t work like ready-made food that you simply consume and digest. It is a continuous and systematic process that needs continual attention, smart and right strategies with right technology. Without the right tools or system, it’s difficult to manage the room availability, prices and inventory across all distribution channels because it can quickly turn into a nightmare. Overbookings, inconsistent rates across channels and wasted hours on manual updates and tasks are painful and time-consuming. On top of that, it is impossible to monitor systems 2...

Are You Mistaking Pricing for Strategy?

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  Without a proper strategy, only pricing isn’t enough. Now what? Now, it’s time to understand how AI-Powered Automated Pricing Recommendations can change the game. If we observe the hotel industry, then we will know how many hotels fall into a familiar trap, where they treat pricing as a quick exercise, like something going to adjust when sales go down or competitors make a move into the market. But we need to keep in mind that adjusted rates, whether manually or through RMS, may feel strategic, but remember, pricing is not just a number that we place on a product. It is one of the most essential strategies, which is about positioning, value creation and long-term competitive benefits. When pricing is mistaken for strategy rather than being part of it, hotels will end up reacting to the market instead of leading. But before that, we need to understand our travellers, like who are we serving, like adults and children or both and the leisure or business? What value are we going to ...