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Managing Rooms and Revenue: Challenges of Yield Management in Hotels

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You might be thinking, 'Why does everybody talk about yield management and their challenges?' Let me tell you, in this hospitality industry, managing rooms and Revenue isn’t easy because each empty room shows lost Revenue that can’t be recovered in the future. For example, as we know, hotel rooms are perishable goods which we can’t sell the other day; like, if you can’t sell a room for a night and it goes empty, it means you lost that opportunity to sell it forever. It will be Revenue loss for a day. So, to overcome these challenges, hotels rely on the principle of yield management, in other words, Revenue Management .  Which is a strategy to focus on selling the right room to the right travellers at the right time at the right price. When this strategy helps to enhance profit and increase occupancy rates. But it also creates various significant challenges for hotels to manage rooms and Revenue effectively. Let’s understand the several challenges that hotels face. Uncertain...

Stop Revenue Leakage from Rate Discrepancies

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N owadays, hotel pricing has become more transparent than ever. Now, within seconds, just in a few clicks, guests can easily compare the hotel room rates across distribution channels, like brand websites, OTAs, Metasearch engines and other distributors. While this visibility empowers guests, it also exposes hotels to their cost issues and their Revenue leakages because of rate discrepancies. Rate discrepancies are not just a pricing issue; they are also a silent profit killer. When room rates vary inconsistently across multiple platforms, it can confuse guests and easily leak Revenue. You might be thinking, 'What exactly are rate discrepancies? 'How do I stop those leakages, and why does it happen?. Let's understand these questions. What Are Rate Discrepancies? Rate discrepancies occur when a hotel’s room price varies across distribution channels. For example, if a hotel’s direct website lists a Deluxe Room at ₹2000 while an OTA lists it at ₹2500 (because of discounting, p...

Your Competitors Update Rates 24/7. Do you?

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  Now, pricing is not a one-day task. It becomes a 24/7 strategy. With the changing world and the developing hospitality industry with AI, guests' behaviour is also changing. Nowadays, most of the guests search and compare hotels and their rates online and book hotels from OTAs, and a large number of guests also prefer to book last-minute bookings and compare different rates before confirming their stay. If observe, then we will see that every minute somebody is booking the hotels, searching and comparing the rates on mobile during commutes, last night or a week in advance, while they plan to get away. It means competitors are adjusting their room price accordingly and multiple times per day across all distribution channels, like Expedia, MMT and others. If you are updating the rates once a week or after a few days, then you need to think again. Isn't it worse for the hotel? And is moving slowly good? Moving slowly means losing your everyday Revenue. Remember that the hospitali...